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Lesson #1 - It's the Patient's House

Lesson #1 - It's the Patient's House

We are confident this exciting training program will forever change how you see patient care.   This initial series of 20 short but impactful and professionally filmed lessons will elevate your staff’s understanding of what patient care excellence looks like from the patient’s perspective.

This series was based on Perception Strategies’ 19 years of patient perception research and a vast amount of knowledge from qualitative information gathered through patient interviews and clinical observations across the US.  And most importantly, the stories told in these lessons are based on real encounters and observations.

Lesson #2 - Emotional Self Awareness

Lesson #2 - Emotional Self Awareness

These lessons are designed to be approximately four minutes, engaging, and thought provoking in a way that causes you and your team to reassess behaviors and skills on the job.  A customized web-based platform will be used to deliver, organize, and expand on the lessons through discussion content.  The videos will be available in all formats, i.e., smart phone, IPad, and desktop and are customizable through logo insertion.